Outside Eyeglasses Policies
We strive to provide you with the highest quality frame and lenses that are designed to meet your personal visual needs. You have a right to your eyeglass prescription at the conclusion of the exam. We hope you will support local businesses like us who contributes to the community.
If you decide to shop elsewhere, we certainly understand and we will be pleased to provide your ongoing eye and vision care. We can provide your basic pupillary distance measurement. In the case that you are having problem with your eyeglasses purchased elsewhere, we can only verify the basic lens parameters in new glasses to see if they match your prescription. We cannot troubleshoot optical measurements taken by others, visual problems from inaccurate optical measurements, or other issues with the lenses. Correction or changes in the eyewear will be up to you and the eyewear vendor.
Every pair of eyeglasses are custom-fitted to meet your particular prescriptive needs. The following services and measurements are only available to eyeglasses purchased from our optical.
Vertical optical center
Eye and bridge size
Frame model and color
Index of refraction
Eyeglass dispensing adjustment
Education and training on lens and frame features and care